Privacy Policy

Last updated: 1 January 2026

This Privacy Policy explains how we collect, use, store, and disclose personal information when you use this website or engage with our services.

We are committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Personal Information We Collect

We may collect personal information including, but not limited to:

Name
Email address
Phone number
Postal address
Enquiry or booking details
Information you provide via forms, emails, or phone calls

We only collect personal information that is reasonably necessary for our business activities.

2. How We Collect Personal Information

Personal information is collected in a number of ways, including when you:

Use or browse this website
Submit an enquiry or contact form
Communicate with us by email or phone
Book or enquire about services

We may also collect information automatically, such as IP addresses or browser data, for website administration and analytics.

3. Use of Personal Information

We may use your personal information to:

Respond to enquiries and provide services
Communicate with you regarding bookings or services
Improve our website and services
Meet legal and regulatory obligations

We do not sell or rent personal information to third parties.

4. Disclosure of Personal Information

We may disclose personal information to:

Service providers who assist in operating our website or business
Professional advisers (such as accountants or legal advisers)
Government or regulatory authorities where required by law

We take reasonable steps to ensure that third parties handle personal information in accordance with privacy obligations.

5. Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

Personal information may be stored electronically or in hard copy and is retained only for as long as necessary for business or legal purposes.

6. Cookies and Analytics

This website may use cookies or similar technologies to enhance user experience and analyse website traffic.

You can adjust your browser settings to disable cookies; however, this may affect website functionality.

7. Access and Correction

You may request access to personal information we hold about you and request corrections if the information is inaccurate, incomplete, or out of date.

Requests should be made in writing using the contact details below.

8. Complaints

If you believe we have breached your privacy rights, you may contact us to lodge a complaint. We will investigate and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this website and will take effect immediately upon publication.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us:

Business name: Cloudbreak Adventures Pty Ltd
Email: training@77aero.com.au

End of Privacy Policy